3vvv Privacy Policy

Last updated: January 2026. This Privacy Policy applies to all users of the 3vvv platform at https://3vvv.pro.

1. Introduction

3vvv ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use the 3vvv platform at https://3vvv.pro (the "Platform"). This Privacy Policy describes the categories of personal data we collect from you, the purposes for which we process it, the legal basis for that processing, the parties with whom we may share it, and the rights you hold in relation to your personal data. It also explains how we keep your information secure and how long we retain it.

By registering an account on the 3vvv Platform, placing a wager, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you must stop using the Platform immediately and contact us to close your account.

Privacy at a Glance

2. Information We Collect

3vvv collects personal data from you through several channels: directly during account registration and use, automatically through your use of the Platform, and from third parties such as payment processors and identity verification services. The categories of personal data we collect are set out below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information as part of our standard account registration process. Where identity verification requires document submission, the data collected is limited strictly to what is necessary for KYC compliance and fraud prevention purposes.

3. How We Use Your Information

3vvv processes your personal data only for legitimate, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we process your personal data are set out below.

• Account management: to create, maintain, verify, and administer your 3vvv player account, including processing your registration details and KYC documentation.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or local bank transfer, settle wagers, credit bonuses, and deliver the game content and sports betting services you access on the Platform.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, collusion, money laundering, underage gambling, multiple account creation, and other prohibited conduct as described in our Terms and Conditions.
• Responsible gaming: to monitor your gaming activity for patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion requests you have set, and to provide session reminders and other responsible gaming tools.
• Customer support: to respond to your queries, process complaints, handle account disputes, and communicate with you about your account via your registered mobile number or email address.
• Marketing communications: to send you promotional offers, bonus notifications, and event-specific promotions (such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and Victory Day special offers) where you have consented to receiving such communications or where we have a legitimate interest in doing so.

You may opt out of marketing communications at any time by contacting our support team at [email protected]. Opting out of marketing will not affect the processing of your data that is necessary for account management, service delivery, or legal compliance.

4. Legal Basis for Processing

3vvv processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved.

• Contractual necessity: processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your account, including delivering gaming services, processing payments, and managing your account.
• Legal obligation: processing is necessary to comply with applicable laws, including anti-money laundering (AML) obligations, KYC requirements, age verification requirements, and responding to lawful requests from law enforcement or regulatory bodies.
• Legitimate interests: processing is necessary for 3vvv's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and the improvement of our services, provided these interests are not overridden by your rights and freedoms.
• Consent: where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Information

3vvv does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose.

• Payment processors and mobile financial service providers: including bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), for the purpose of processing deposits, withdrawals, and transaction verification.
• Identity verification providers: third-party KYC and age verification services that assist us in confirming player identity and age in accordance with our legal obligations and responsible gaming commitments.
• Game content providers: companies such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and Habanero may receive anonymized or aggregated session data necessary to deliver and maintain their game content on our Platform. These providers do not receive personally identifiable information beyond what is strictly required for technical delivery.
• Law enforcement and regulatory authorities: where 3vvv is required by applicable law, court order, or regulatory direction to disclose your personal data, we will do so. We will, where legally permissible, notify you of such a disclosure.

6. Payment Data and Financial Information

3vvv takes the handling of financial data with the utmost seriousness. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a local bank transfer, the transaction is routed through our payment processing partners using encrypted, secure connections. 3vvv does not store complete mobile wallet PINs, full bank account numbers, or card CVV codes on its own servers.

Transaction records, including the amount, date, time in Bangladesh Standard Time, and method of each deposit and withdrawal, are retained in your account history. These records are maintained for compliance purposes and may be reviewed during account verification, dispute resolution, or in response to a lawful regulatory request.

7. Cookies and Tracking Technologies

3vvv uses cookies and similar tracking technologies to operate the Platform efficiently and to provide you with a consistent, personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website. We use the following categories of cookies.

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in during a gaming session, security cookies that protect against cross-site request forgery, and load-balancing cookies. These cannot be disabled without breaking the Platform.
• Functional cookies: used to remember your preferences such as language settings, last-visited game category, and responsible gaming tool configurations. These improve your experience but are not strictly essential.
• Analytics cookies: anonymized or pseudonymized data about how players use the Platform, including which game categories are most popular, average session lengths, and pages that generate the most engagement. This data helps us improve the Platform. We do not use third-party advertising analytics networks.
• Security and fraud-detection cookies: used to identify unusual patterns of access that may indicate automated bot activity, credential stuffing attacks, or account takeover attempts. These are strictly operational and do not track your personal browsing outside of the 3vvv Platform.

You can control and manage cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using core Platform features. 3vvv does not use advertising cookies or share cookie data with third-party ad networks.

8. Data Retention

3vvv retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no longer than required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account relationship with 3vvv plus a minimum of 5 years after account closure to meet anti-money laundering record-keeping obligations; KYC documentation is retained for a minimum of 5 years from the date of account closure; transaction records are retained for a minimum of 5 years from the date of each transaction; customer support correspondence is retained for 3 years from the date of last interaction.

When your data is no longer required, 3vvv will securely delete or anonymize it so that it can no longer be linked back to you as an individual. Where anonymization is not technically feasible, we will securely destroy the data.

9. Data Security

3vvv implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following measures.

• SSL/TLS encryption for all data in transit between your device and our servers, ensuring that your account credentials, financial transactions, and personal information cannot be intercepted in transit.
• Access controls: internal access to player personal data is restricted on a strict need-to-know basis. Staff members with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Intrusion detection and monitoring: our systems are monitored continuously for suspicious access patterns, unauthorized login attempts, and anomalous transaction activity. Security alerts are reviewed by our operations team around the clock.
• Secure data storage: personal data is stored on secured servers. Sensitive data fields such as passwords are stored using one-way cryptographic hashing and are never stored or transmitted in plaintext.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 3vvv will notify you without undue delay in accordance with applicable data protection obligations.

10. Your Rights

Subject to applicable law, you have the following rights in relation to the personal data that 3vvv holds about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within 7 business days and may request proof of identity before processing your request.

• Right of access: you may request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format where technically feasible.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Minor corrections such as spelling of your name or updating your contact number may be made directly via account settings.
• Right to erasure: in certain circumstances you may request that we delete personal data we hold about you. Note that this right is not absolute — we may be required to retain certain data for legal compliance purposes even following a deletion request.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while we investigate a complaint you have raised about our use of your data.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you may request that we provide your personal data to you in a portable format so that you can transfer it to another service provider.
• Right to object: you may object to processing of your personal data where that processing is based on our legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes at any time.

11. Children's Privacy

The 3vvv Platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Age verification is a mandatory step during account registration, and accounts found to belong to persons under 21 will be immediately closed and any associated data deleted in accordance with our data retention policy.

If you are a parent or guardian and you believe that your child has registered an account on the 3vvv Platform or has provided us with personal data, please contact us immediately at [email protected]. We will promptly investigate and, where confirmed, close the account and delete all associated personal data.

12. Third-Party Links

The 3vvv Platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. While these providers deliver game content within the 3vvv Platform environment, they operate under their own privacy frameworks. 3vvv is not responsible for the privacy practices of these third-party providers. We recommend reviewing the privacy policies of any third party whose services you access in connection with the Platform. Please note that 3vvv does not include external hyperlinks to third-party websites from this page.

13. Changes to This Privacy Policy

3vvv reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via your registered contact details. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Your continued use of the 3vvv Platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using the Platform and contact us to close your account.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3vvv handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and are experienced in handling data privacy queries from players across Bangladesh including Dhaka, Chittagong, Sylhet, and Khulna.